Privacy Policy

When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, shipping address, and order history. Payment card details are handled directly by our payment provider and are never stored on our servers.

We use your information to process orders, resolve the correct pricing for your account type, arrange shipping or pickup, provide customer support, and - only if you opt in - send updates about products and promotions.

We share information only with the parties needed to fulfil your order, such as payment processors and shipping carriers. We do not sell your personal information to third parties.

If you apply for a wholesale or distributor account, the information you provide is used solely to review and manage that application and the resulting account.

You can review or update your details at any time from your profile, or contact us to request a copy or deletion of your personal information - subject to the order and tax records we are required to retain.

For privacy questions or requests, contact support@mir-ai.ca or +1 437-290-4404.